This Privacy Statement is intended for European visitors


Biosensors International is committed to protecting your privacy when you visit our website. This Privacy Statement ('Privacy Statement') details how Biosensors International Group Ltd. and its subsidiaries and affiliates ('biosensors', 'we' or 'us') collect, hold and process information about individual persons who visit this website (the “Website”).  This Privacy Statement does not apply to situations where we have notified the individual person that an alternative privacy statement applies.

This Privacy Statement was last revised on May 24th 2018. We may change this Privacy Statement at any time and for any reason; however we will always handle your Personal Data in accordance with the Privacy Statement that was in effect at the time of collection. If we make a significant change to our Privacy Statement, we will post a notice on the homepage for a period of timed after the change is made. You should refer to this Privacy Statement regularly.

We respect the privacy of your information. As a result, we believe that it is important to provide you with this explanation about our online information practices as they relate to your use of this Website.
Generally we will only process your Personal Data as described in this Privacy Statement. However, we reserve the right to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.
The next sections of the Privacy Statement describe what personal information is being collected and how it is being collected, for what purpose the personal information is being collected, how it is being used, for how long it is being stored and what are your rights.

Personal Information: Personal information is any information that individually identifies you ('Personal Data'), such as:
> your first and last name;
> user name, e-mail address, physical address, phone number or other similar contact information;
> Medical license registration number, qualifications;
> Personal health information;
> IP (internet Protocol) address when such address is associated with a specific user

The information we collect through the Website will depend on what you do when visiting the website. We will collect Personal Data from you when you register to order goods or services, send any online enquiry (for example through the Contact Us Form) or in connection with cookies and other technologies.

Sensitive Information: Some types of Personal Data are sensitive information. Sensitive information is personal information revealing or relating to your health, genetic or biometric data, your racial or ethnic origin, religious or philosophical beliefs, sex life or sexual orientation, political opinions or trade union membership. Such Sensitive Information require additional controls to ensure specific protection and is subject to a specific treatment different from other Personal Data. Therefore, Biosensors will only collect and process Sensitive Information about You as follows:
> in ways for which you have given your explicit consent (for example, participants to a clinical trial that have explicitly consented to participate to such trial)
> to protect the vital interests of You or another person, in cases where your explicit consent cannot be given or reasonably requested
> according to applicable laws which include suitable and specific measures to safeguard your fundamental rights and interests (for example, as may be required by a competent authority in order to assure the safe and effective use of our products)
> where the processing is necessary for medical purposes and we are, under the circumstances, under a duty of confidentiality equivalent to the duty of confidentiality of a health professional (for example, information obtained through healthcare professionals who we work with to provide technical support for our products or services to You)
> to establish, exercise, or defend a legal claim

Biosensors collects Personal Data (excluding Sensitive Information) in the following ways:

  1. When You enter personal information on pages of the Website:
    1. For example, you may fill out the “Contact Us” form  when you contact us on the Website by clicking on the 'Contact' button; or
    2. When you register yourself for access to those areas of the Website where access might be restricted (such as a password- protected area for licensed medical professionals). We may require users to register on the Website or otherwise by providing certain Personal Identifiable Information in order to access certain parts of the Website. For example, certain content may only be made available to Registered Users who are licensed medical professionals. Any information you provide to us must be true, accurate, non-misleading and consistent and relevant for the purpose for which you are providing the information. If you are a registered user, you must have the authority to provide the information submitted to and through the Website, and understand and agree that we may from time to time verify such data.
  2. By using automated means:
    1. Cookies: we may use cookies to store and sometimes track information about you. A 'cookie' is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Cookies do not damage your computer. Generally, we use cookies to remind us of who you are, to give you easier access to repeatedly used account information, to gather statistical information about usage, to research visiting patterns, and to help target advertisements based on user interests. Such information is used by us to improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. Your web browser settings, which you may change at any time, determine if and how a cookie will be accepted. You have several options for controlling how cookies are used on your device or browser. You can opt to receive a notification when cookies are set, you can delete cookies that have already been set, and you can choose to refuse all or certain cookies. For further details on the options available visit If you decide to reject all cookies, please be aware that you may be required to re-enter your information more often and certain features of our Website may be unavailable to you.
    2. Usage Data: we automatically gather general statistical information about our Website and visitors, such as IP addresses, date and time you access the Website, your origin and destination URLs, the computer technology you are using, the pages you viewed, the number of visitors, your time spent on each page, items accessed, your browsing preferences, etc. ('Usage Data').

We may use the Personal Data (other than sensitive information, see above for specific reference) for the purposes specified below:
> to respond to your specific requests;
> to provide You with any requested information, resources, goods or services;
> to resolve and track the status of any consumer and/or product or service issues;
> to enter into, or perform a contract with You;
> in other ways to which you consent

Biosensors may also use the Personal Data to the extent necessary to achieve the following legitimate interests – provided that such legitimate interests are compatible with your rights and expectations of privacy:
> For analytical and improvement purposes in order to research, develop and improve products, services, content and program;
> To enforce this Privacy Statement or to protect Biosensors’ rights or property

Biosensors may also use the Personal Data for a public interest or safeguard of a person’s vital interests:
> As necessary to protect someone’s health, safety or welfare; or
> In order to comply with a law or regulation, court order or other legal process

Finally Biosensors may anonymize your information by removing any personal identifiers (name, email address, etc) so that it may be used for other purposes. In that case, the information would no longer identify you and be treated like other non personal information.

Biosensors does not sell your Personal Data to third parties. Biosensors will not share nor distribute your Personal Data collected from this Website with a third-party except as described in this Privacy Statement. As per our organization and in the ordinary course of business, we may share some Personal Data with Biosensors affiliates or third party companies that we hire to perform services or functions on our behalf. For example, we may use a third party to administer some website function or use our company affiliates to provide supporting services relating to your Personal Data. e.g. we may store your information on a secure server based at our affiliate’s site in Europe, in Switzerland or in Singapore. Biosensors will only share information that is necessary for the specific purpose or task and we will not authorize any third parties to keep, disclose or use your Personal Data except to provide the requested services in line with the purposes it has been originally collected for.
In addition, we may use and disclose your Personal Data to third parties if necessary – and in compliance with the applicable law -  to:
> enforce this Privacy Statement;
> protect Biosensors’ rights or property;
> protect someone's health, safety or welfare;
> comply with a law or regulation, court order or other legal process;
> investigate or take action in cases of suspected fraud or illegal activities

Biosensors will only keep your Personal Data for so long as necessary to fulfill the purposes for which we are allowed to use them, as set out in this Privacy Statement. Once the purpose is completed and provided that no specific legal recordkeeping obligations apply, we shall delete the Personal Data. 

We are part of the Biosensors International Group which is a global group of companies located in several countries worldwide. In certain cases, Biosensors may transfer your Personal Data to one of its affiliates or third party service providers in other countries, potentially including countries which may not be considered by EU or Swiss competent authorities as providing an adequate level of protection for your Personal Data compared with the ones provided in the European Union, but only in furtherance of the purposes set out in this Privacy Statement. In such cases, Biosensors will ensure that safeguards equivalent to those provided by European and Swiss data protection laws are in place prior to any transfer.

This Privacy Statement applies only to this Website and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to our visitors and for the convenience of our visitors. We aim to ensure that such websites are of the highest standard; however, due to the nature of the internet, Biosensors cannot guarantee the privacy standards of websites to which we link nor can we be responsible for reviewing, monitoring or controlling the contents of sites other than this one. Biosensors recommends that you review the privacy practices that apply to information you may provide on other websites.
Biosensors will have no liability for websites operated by third parties or your business dealing with them.

Biosensors care about protecting the online privacy of children. Most of the services and information available on this Website are intended for persons 16 years of age and older. Any individual who requests information about a medical product indicated for use in children must be 16 or over and Biosensors does not allow children under 18 to register or to receive marketing communications arising from their use of the Website. No information should be submitted to or posted at the Website by children under 16 years of age without the consent of their parent or legal guardian. Biosensors will not knowingly nor intentionally collect, use or disclose Personal Data from a minor under the age of 16, without obtaining prior consent from a person with parental responsibility (e.g. parent or guardian) through direct off-line contact. If you have information that we may have collected Personal Data from someone under the age of 16, please contact us.

Security is very important to us. To ensure the security and confidentiality of Personal Data that we collect on the Website, we use data networks protected inter alia by industry standard firewall and password protection and in the course of processing your Personal Data, we use industry standards to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction.
However note that no website or email transmission is 100% secure and we encourage you to take special care in deciding what information you send or request via email, and take appropriate precautions such as keeping any usernames and passwords you use strictly confidential.

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to-date for the purposes for which it was collected. At any time, you may exercise your right to access, rectify and, as the case may be, erase, any personal information relating to You, or restrict the processing of your Personal Data, in compliance with applicable laws:
> Right to access: You can ask us for a copy of the personal data held by Biosensors about you.
> Right to restrict processing/right to object: You can ask us to stop any processing of personal data concerning you for which you have given your consent or which is based on our legitimate interests
> Right to rectification: You can ask us to correct any incorrect personal data we may hold about you
> Right to be forgotten/erasure: to be forgotten/erasure: You can ask us to erase any personal data we may hold about you where such data is unnecessary, where the processing is unlawful or where you have withdrawn your consent to the processing (where applicable).
> Right not to be submitted to automated decision: If a decision is made through a solely automated process, and that decision affects You significantly, you have the right to express your point of view and object to such a decision. You also have the right to access the criteria of such a decision.
> Right to Data Portability: in case You provided Personal Data to us and we are processing your personal information as part of a service to you or based on your consent, You have the right to receive Your Personal Data in an appropriate machine readable form to enable You to pass such Personal Data to another company or person of your choice.

Please send such requests electronically to

or in writing to:
Biosensors Europe SA - Att: Data Privacy - Rue de Lausanne 29, 1110 Morges (Switzerland)

or to our representative in the European Union:
Biosensors BV - Att: Data Privacy - Arnoudstraat 8, 2182 DZ Hillegom (The Netherlands)

or for the UK to our affiliate: Biosensors International UK Ltd, 12 New Fetter Lane, London, EC4 1JP, UK

If you contact us, please note the specific information you would like to us to correct, update or delete plus a proper identification of You. Requests to delete Personal Data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on Biosensors.

In case you are not satisfied with our handling of your request you may contact us at or contact the applicable Data Protection Authority.

If you have any queries, comments or complaints about our compliance with this Privacy Statement, or if you would like to make any recommendations or comments to improve the quality of our Privacy Statement, please email us at

Copyright © December 2020. Biosensors International Group, Ltd.